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In the next five to ten years, your workplace will look fundamentally different. Thanks to technologies such as artificial intelligence, the internet of things and robotics work as we know it will drastically change. The future of work will come with great opportunities but also with plenty of challenges for organisations. It will require employees and management to adapt and work smarter. AI will augment your jobs, the Internet of Things will provide you with details insights and robotics will replace many jobs.
In the coming decade, your workplace will be datafied and digitalised. Digitalisation refers to the conversion of information into digital format, for example converting music into MP3 files, photos into JPEG, text to HTML and analogue video to YouTube videos. Doing so will increase your available data exponentially. Digitalisation, therefore, means capturing human ideas in digital form for transmission, manipulation, re-use and analysing.
Datafication, on the other hand, refers to turning analogue processes and customer touchpoints into digital processes and digital customer touchpoints. Datafication is the process of making a business data-driven – by transforming social action into quantified data. It involves collecting (new) data from various sources and processes using connected devices or creating detailed customer profiles.
Datafying your …
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